Best Western Premier Toronto Airport Carlingview Hotel

Jody Warrack

2 months ago

We stayed on either side of our trip to Costa Rica. Rooms are outdated but beds are comfortable. Curtains in both rooms broken so wouldn't fully close. Had to call staff for assistant to get shower tirned on. Took incredible effort to turn on. To the point we thoight we would break it if we pushed any harder. Staff at front desk and in the restaurant super friendly. Shuttle staff were grumpy both times..almost felt as though we inconvenienced them. Restaurant-although staff was lovely, it felt dirty, looked like the floor was mopped woth a filthy mop and both times we ate our food was not good. We will likely not stay at this hotel in the future.

Lisa Ian

3 months ago

I had a very pleasant stay at this hotel. The front desk staff were very welcoming and responded quickly to all requests. The shuttle service was excellent. Yes, you can hear the planes taking off, but that’s part of the charm — you’re very close to the airport, which makes it incredibly convenient, especially for overnight layovers. The room had everything I needed, and I felt comfortable and at home.

Nicole Vinton

4 months ago

Very close to the airport with courtesy shuttle made travel convenient. Rooms and restaurant were very nice. Parking is tight but do-able. Rate was very good. Service was very good. Pool area brings my rating down a bit. The jet spa had weak jets and the bathroom was locked. Overall very good stay.

Brian Maracle

4 months ago

I had a nice stay. However parking seems limited and certainly not big vehicle friendly. My room was nice. The thick mattress provided a good sleep with no backache in the morning. My room was on the third floor and to my surprise, when turning on the water taps, instant hot and ice cold water was delivered. The washroom sink drained real well. No pooling at all. The room didn't have any carpeting at and it seems to the growing trend in many of the hotels I've stayed in. Being so close to the airport I found the constant faint sounds of the planes flying overhead not at all bothersome and didn't disturb my sleep. The TV is a big LG firmly attached to the wall and it can't tilt it at all. There's a fairly long desk and a office chair, a safe, a microwave, a coffee maker that I don't ever use. I've watched some videos on hotel coffee makers and the 'suff' hidden inside them. There's a small bar fridge that didn't freeze my small ice pack overnight. Not sure how well it would be able to keep food chilled. The mornings 'free' breakfast was very simple and of the usual items. Scrambled eggs, sausage (which was really good) hash browns, diced Mellon's, orange slices, bread for toast and coffee. The room provided is small with three or four round tables for group sitting. Not sure if people are allowed to it at the tables in the adjoining restaurant. And wasn't invited to do so. This hotel is five floors tall with two elevators that only go the fourth. In order to reach the fifth you need to ride an elevator to the fourth the take another to the fifth. Each floor has a 'snack' vending machine near the elevator but only floors two and four have an ice machine. Overall - a nice stay for one night. The place is very clean and staff very friendly. If it weren't the struggle with parking a bus and having to back out onto a busy street to exit, I can only hope that I'm not called to stay here again while driving a bus or other large vehicles.