Town Inn Suites

Fernando Krakowiak

2 months ago

I stayed only three nights between late February and early March. The hotel is relatively close to downtown, just six subway stops from Union Station. The front desk is open 24 hours a day and the staff is very kind. However, there are two serious issues that anyone considering staying there should keep in mind: I was without internet service for almost an entire day. I was traveling for work and internet access is very important to me. I understand that outages can happen, but it shouldn’t take so many hours to restore the service. The hotel assigned me room 2701 on the 27th floor. The room was comfortable, but throughout my stay I had to endure loud noises during the early morning that woke me up repeatedly. I couldn’t clearly identify what it was. It might have been the elevator, but at times it sounded as if some kind of work was being done. What I am sure of is that the loud metallic banging noises could not have gone unnoticed by the hotel’s management. For these two reasons, I would not stay there again.

Brenda Brígido Sánchez

2 months ago

After booking this place, I checked the reviews and they were pretty bad. I got scared and started regretting my decision, but I couldn’t change my reservation. So I decided to trust that everything would be okay and I’m so glad I did! The place is super cool. I really love how it feels like an apartment for an amazing price. The staff were also very nice and welcoming. I truly think this place deserves better and more honest reviews. The service and location are really good.

Ser Jerome Speaks

2 months ago

The family had a great stay at this hotel. The room was clean and comfortable, but what really stood out was the exceptional service from the staff. A special thank you to Stephanie at the front desk, who was always friendly, accommodating, and quick to help with any request, which made our visit feel truly welcoming.

Andrew Eade

3 months ago

★★★☆☆ Overall | ★★☆☆☆ Service Stayed at Town Inn Suites and the experience was… fine. The room itself was decent and fairly spacious, and the location is convenient if you need to be downtown. Nothing stood out as especially good or especially bad. It wasn’t terrible, just lacking attentiveness and warmth. Overall, it’s an okay option if you’re looking for a practical place to stay and don’t have high expectations for service. Average experience, average value.