Sheraton Toronto Airport Hotel & Conference Centre

Sherifat Akinwonmi

2 months ago

Very close to the airport, and the best part is the shuttle that runs every 30 minutes from Terminal 1, which saves you the cost of an Uber or train. The rooms are a bit older, but they’re well maintained. The service is good, and the staff are very friendly and welcoming. During my three-night stay, I noticed the water seemed to affect my skin, though I’m not sure exactly why. There’s an onsite restaurant with decent food, but the portions are quite small. Because of that, I ended up ordering food from outside most of the time. They do provide bottled water in the rooms and offer fruit at the front desk in the mornings. It’s a fairly busy hotel, with many working professionals staying there, and there are often meetings and conferences happening. There’s also a nice pool and a gym. Overall, it was an okay stay. Thanks.

Jason Fries

2 months ago

Stayed three nights in March 2026 as part of a work conference. The rooms are very nice, very clean and the beds and pillows are fantastic The main issues I have with the hotel in the rooms: - because this is an older hotel rooms don't have individual heating and air conditioning units, instead there is a central unit. During the winter months there is only heat available in the room, no air conditioning. When I arrived in my room the temperature in the room was 74° and there was no way to get it lower. the room does have two very small vents in the windows, but this made my room 62° and brought in a lot of noise from outside traffic because this hotel is near to the airport and a busy road. The other issue is the Wi-Fi. The free Wi-Fi is okay but painfully slow during busy hours. Upon signing in for the Wi-Fi, you are prompted to pay $10 for premium Wi-Fi which promises better speeds and less lag. In 1996. This might have been acceptable, but in 2026 this is no longer acceptable and expected. Cell phone signal in the room varies from one to two bars making it unreliable.

Pachi

4 months ago

The overall room just works, nothing that pops out or too fancy. We stayed here for anime north 2025 and it served us just right for a place to cool down and sleep. Didn't use the pool. If I critique any more I have to say this hotel looks too old fashioned and could use a bit more touch up or a change of design as I've definitely seen better. Breakfast is nice but not free, so it was a good stop before leaving for other activities out of the hotel.

Stephen Glynn

6 months ago

Abysmal experience. I would strongly advise families or anyone needing basic convenience to avoid this hotel. I’m a long-time Marriott Bonvoy member with several hundred nights across the brand, and this was by far the worst stay I’ve had. We were travelling with two young children, which naturally means multiple bags and baby gear. At this property, guests are not allowed to use luggage carts under any circumstances. The staff gave three different explanations: first a “fire hazard,” then that the carts “belong to the bell staff,” and finally that it’s a “full-service hotel” so guests must rely on bell services. In practical terms, that means you either wait for a bellman or carry bags up one or two at a time. After a long-haul flight with small children, this policy makes the hotel completely impractical. It removes any sense of convenience for families and creates unnecessary friction at a time when you need support, not obstacles. I’ve loved Marriott for years, but this location is absolutely not suitable for travelling families.