Homewood Suites by Hilton Toronto Airport Corporate Centre

Flaire Palangya

3 months ago

We recently stayed at Homewood Suites by Hilton Airport and overall had a pleasant experience. The room was very spacious — we had two beds, a small kitchenette, and a full-sized fridge, which is much bigger compared to the tiny fridges in most hotels. It was very convenient, especially for families. The staff were very friendly and welcoming. They were always smiling and greeting guests as they passed by, which made the stay feel warm and comfortable. Breakfast was really nice, and we appreciated how the staff consistently refilled the food to make sure everything was available. However, there were a few areas that need improvement. The pool washroom was quite dirty during our visit — bathroom tissue was scattered on the floor, the garbage was overflowing, and there was soap left on the sink. Also, there were no garbage bins in the room, particularly in the washroom and kitchen area, which was inconvenient. Overall, it’s a comfortable and family-friendly hotel with great staff and amenities, but housekeeping attention in certain areas could be improved.

Brian

2 months ago

Amazing staff. Great breakfast. Felt safe. Great comfy room (we had the full one bedroom.) A bit small but quite cozy. The only thing was the parking lot is small and shared by another major hotel and it's tight.

Andrew James

3 months ago

The good: The room was very nice and spacious, great having 2 tv's. The bad: It was difficult to get hot water from some of the taps, shower was dated and not great water pressure. Each night there was a strong smell of jet fuel in the hallways. I've stayed in many airport hotels and have never encountered that before. We were told by the front desk that it happens from time to time. The parking lot is much to small - 2 nights it was impossible to get a parking spot. The pool is small and gets crowded, especially for being shared between the Hampton and the Homewood suites. Also you had to buzz in and out of the pool, and often it was tricky getting the security doors open. You also had to swipe your card to get ice. Strangely enough all exterior doors to the hotel were unlocked. The breakfast area was nice, but the food wasn't great. Very little variation from day to day. When staying in the area again, we'll try something different.

Mark Raju

2 months ago

Breakfast and the location were great, but the lack of follow-through was disappointing. This was my third stay at this location in the past six months. I requested facial tissues in the morning and nothing was done until I called again that evening. At check-in, I waited 30+ minutes for a luggage trolley, and what made it worse was the front desk didn’t offer any alternatives or assistance. I also asked multiple times for the duty manager to contact me during and after my stay, but never received a call. While they offered 25% off a future stay, it doesn’t really make up for the experience.