Residence Inn by Marriott Toronto Downtown/Entertainment District

S Q J

4 months ago

We have stayed many times at the Residence Inn Marriott and their line. Once again in Dec 2025 we stayed for three days while attending a conference, as we do every year, and once again had a wonderful experience. Jhunalyn and Khushi checked us in, and despite our early arrival, they kindly accommodated our early check-in request, we truly appreciated their efforts. This was also our first time traveling with our cat, and the staff made his stay just as comfortable as ours. When we briefly thought we had lost him 😬🥲, the manager, Sanyam, was incredible, he immediately stepped in and worked with his team to help locate him. Thankfully, all ended well! Overall, it was a fantastic three-day stay, and the staff was amazing. The furniture in the room does require some updating. And the breakfast buffet can have more halal/ vegetarian options added. They used to have Halal options but it seems to be taken off. We’re looking forward to our future stay. Have a wonderful 2026!

Stephanie Spence

5 months ago

We are very well travelled and have stayed in hotels all across North America, and this was hands down the best stay we’ve ever had. We booked the Residence Inn by Marriott Toronto Downtown / Entertainment District by accident while attending a conference and were initially disappointed it wasn’t on-site. I was travelling with my baby and needed to pump, so I was stressed when I realized the location. That concern disappeared almost immediately. The service here is truly exceptional — warm and attentive. Every staff member made us feel safe, supported, and looked after in a way that goes far beyond standard hotel service. The breakfast was outstanding — nutritious, delicious, and incredibly thoughtful, especially as a breastfeeding mom. It made busy mornings so much easier. I also experience airport anxiety, and knowing the staff were there to help and reassure us lifted a huge mental burden. What sets this hotel apart is that it actually feels like a home away from home. The suite allowed us to live our routine comfortably while travelling, which is rare and deeply appreciated. What started as a booking mistake turned into an unforgettable stay. We would recommend this hotel without hesitation and will absolutely be back.

Chris Smith

5 months ago

We ended up staying here unexpectedly for a week. It was a great stay. The rates were great for the fantastic location. The room was spacious. But the service and staff were what really deserve the 5 star review. The housekeeper Palkey was so nice and took such good care of us during our long stay. We will definitely return to this hotel after such a great stay

Aaron Olson

5 months ago

Great Hotel!!! All the staff are super friendly and accommodating. Evening bartender is a great guy. If you like he'll talk to you and tell you about what he's making for you The breakfast is excellent!! Lots of choices for food - they kept all the food fresh and looking good. The staff are nice and efficiently keep the busy dining room clean - WAY TO GO!