Holiday Inn Toronto Downtown Centre by IHG

Amar Jamil

2 months ago

Great staycation during the first week of March. Professional and friendly staff! Room was spacious and very clean. The pool temperature was warm and very comfortable. Hapy hour(s) at lobby bar was perfect of us before heading out to catch a show. Plenty of choice/options at the breakfast restaurant. Definitely a great place to stay and enjoy Toronto life. Highly recommend.

Jason Boyer

3 months ago

★★★★☆ We stayed here last night and overall had a good experience. The hotel was clean, well kept, and had a nice atmosphere. Staff were pleasant and everything ran smoothly during our stay. The rooms are quite small and the hallways are very narrow, so it can feel a bit tight, especially if you have luggage. That would be my only real downside. On the positive side, the pool was very warm — honestly warmer than most hotels we’ve stayed at, which was a great bonus. For the price, it was definitely worth it. Overall, a solid stay and good value.

Rhianna Lingle

3 months ago

Granted, I came during off season and am not picky about hotels, but I don’t understand all of the negative reviews. My room was clean, quiet, and a standard size compared to other hotels I’ve been to. Check in/out was very quick and easy, and I also found the price to be quite reasonable considering the central location (however, USD conversion means I got a better deal than people paying with Canadian currency). Every staff member I interacted with was kind and helpful. Very convenient and safe location— I love cities and had business downtown so it was perfect for me, but if you don’t like the urban environment then this place is not for you.

L Gaston

3 months ago

Overall, I had a nice stay at this hotel. The bed wasn’t the most comfortable I’ve slept on, but it served its purpose and I slept fine. The only real downside was the parking. When we arrived, there was no clear signage indicating where hotel parking was located. I initially entered a nearby grocery store parking lot by mistake and had to call the hotel for clarification. The parking is actually at the back of the hotel, but this isn’t obvious and could definitely be better marked. Despite some negative reviews mentioning homelessness in the area, that was not my experience at all. Yes, you’ll see homeless individuals, as you would in any downtown core, but it was not overwhelming and did not impact my stay. The biggest highlight of this hotel is the location. Everything is within walking distance — restaurants, McDonald’s, Tim Hortons, Shoppers Drug Mart, Winners, and a grocery store nearby. The Eaton Centre is about a 20-minute walk, and the University of Toronto and Trinity College are also close by. Because of the central location, I barely needed my car during the stay. The room itself was good and well equipped. It included a fridge (no microwave), two bottled waters, and solid amenities. The bathroom had a glass shower door, which was a nice touch. I stayed on the quieter side of the hotel and found it very peaceful. I was told the front side is newer, but even where I stayed, the room didn’t feel outdated. One thing that could use improvement is the TV. While it was a flat screen, it didn’t support easy streaming access like Netflix or Disney+. Thankfully, I brought my own Roku, which worked perfectly. I didn’t try the breakfast because the buffet price was around $22–$23, which wasn’t worth it for me. With Tim Hortons so close, that was a much better option. Overall, this hotel is a solid choice if you want a convenient downtown location and a comfortable stay. The location alone makes it worth considering, and aside from the parking confusion and outdated TV setup, I had a very positive experience.