Best Western Plus Burnaby Hotel

Andrew Stewart

4 months ago

Great stay for a good price in Burnaby. The rooms are very spacious which is nice. The beds were quite comfortable and they offered to change the sheets daily. Yes this is technically a motel layout, but you feel safe with good security, lighting, and sturdy doors and locks. The only downside is you could hear the people above us partying; not the hotels fault but noise reduction between rooms wasnt great. Good amenities. Clean gym, laundry available, and small but nice outdoor pool. Free breakfast is good for the price, but is basic breakfast food as you might expect. They only have one option for meat daily, but the waffle and pancake machines are good. Service was excellent and the location is very convinient. 10 minute walk to Metrotown and lots of activities. Would stay again if I was staying in Burnaby.

Kihisis Lerat

5 months ago

The room was nice and cozy but the morning breakfast service was ok. I found a hair on a plate before my mother was able to grab it. Then when I was eating my breakfast all the food items weren't heated correctly as most hot food items were cool, not warm or hot. Then as I was eating my bacon I found a small black hair in it. I have long dark hair so couldn't have been my own hair that accidentally fell into the food. Overall the experience here is mid level satisfaction. Not the worst but not the greatest either.

Mark Humphreys

3 months ago

A unique three-building layout. Rooms are well kept, clean, nicely equipped. Lots of free parking. Walking distance to local restaurants. The Ji Jiang Shanghai is very good. Hot breakfast is excellent too.

Teresa Paddinge

6 months ago

The Hotel was more of a Motel with all the rooms having access outside. The safety and security of the doors was questionable as the locks were sparatic. There was kids and people running across our room window multiple times banging and we were only there for 30 mins. We booked a room with king bed and full kitchen and the stove was from the 1980’s and there was no fridge with freezer just a mini fridge. The bathtub had huge pieces missing and rust formed where the pieces were gone and had mold all around. It was not even acceptable as a 2-3 star location. Did not feel safe and will NEVER book this location. Elevator smelt of drugs and cigarettes and felt very unsafe for me and my family.